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Frequently Asked Questions

What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and Apple Pay. All transactions are secure and encrypted.

How long does shipping take?

Shipping times vary depending on your location. Typically, domestic orders are delivered within 3-5 business days, while international orders may take 7-14 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be unused and in their original packaging. Please contact our customer service team to initiate a return.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times may vary depending on the destination.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's site.

Are your products authentic?

We guarantee that all our products are 100% authentic. We source our items directly from authorized distributors and brand owners.

Do you offer gift wrapping?

Yes, we offer gift wrapping services for a small additional fee. You can select this option during checkout.

What should I do if I receive a damaged item?

If you receive a damaged item, please contact our customer service within 48 hours of delivery. We will arrange for a replacement or refund.